Atheer Acquires Pronto: A New Era for Service Network Management

We’re excited to share that Atheer has acquired Pronto, a leading platform for full lifecycle Partner Ecosystem Management. This acquisition combines Atheer’s connected worker platform with Pronto’s expertise in managing complex partner ecosystems, creating the first solution in the industry capable of supporting Service Network Operations both inside and outside the company.

A Unified Solution for Modern Service Network Operations

Atheer has always been known for its excellent Connected Worker Platform, helping manufacturers service teams within organizations enhance collaboration, efficiency, and performance. Pronto’s expertise in managing partner relationships will now enhance Atheer’s platform.

With this acquisition, Atheer can now better support complex service networks that include Authorized and Unauthorized service providers as well as independent contractors. This means a unified solution to handle the growing demands in the manufacturing world.

Why This Matters for Manufacturers

Manufacturers face many challenges today, from higher customer expectations and complex equipment to a changing workforce. To keep up, they need tools that provide fast and reliable service while supporting a diverse network of service providers. The integration of Pronto’s technologies with Atheer’s platform will address these needs, offering manufacturers better ways to support their service providers. Manufacturers will now have a single platform that provides end-to-end visibility and control over their service networks, ensuring high service quality, and build stronger customer relationships.

The New Standard for Service Network Management

The combined platform from Atheer and Pronto set a new standard for Service Network Operations. This industry-first solution allows manufacturers to manage the entire lifecycle of service operations, both inside and outside the company. This will help manufacturers run their service networks more effectively and efficiently.

Looking Ahead: Leadership and Future Plans

Atheer, backed by Cota Capital, will continue to be led by CEO Gaurav Mehra, CPO Swaroop Kolli, and CTO Manoj Kumar. Under their leadership, Atheer is dedicated to driving innovation in Service Network Operations and delivering even greater value to customers through this newly unified platform.

About Atheer

Atheer offers leading Service Network Operations Software, now offering a unified platform that supports both internal and external service networks, helping manufacturers improve their service networks and achieve their business goals.

About Pronto

Pronto is known for its full lifecycle Partner Ecosystem Management Platform that enables organizations to manage and optimize their entire partner ecosystem, from onboarding and operations to performance and growth.