USE CASE

Remote
technician support

Empower and support your front line technicians, wherever they might be.

EXPERTISE WHERE IT IS NEEDED

Connect your front line technicians to the assistance they need

Atheer’s Front Line Worker Platform connects your front line teams to the assistance and resources they need to do their best work – quickly and safely
  • Support your front line technicians with real time remote video assistance from internal and external experts
  • Rapidly digitize and augment your technical information bulletins, procedures, inspections, and checklists with Atheer’s no code platform
  • Deploy your digital procedures to your front line technicians with one click – across all the devices they use
  • Intelligently connect your front line technicians to all the relevant resources, documents, knowledge, and expertise of the organization
  • Gather real time data and insights as work is performed across your extended front lines (including employees, contractors, suppliers, and customers)
  • Observe, analyse, learn, and iterate at cloud speed
YOUR FRONT LINE TEAMS WORK SMARTER

Digitize your front line operations

Atheer lets your front line technical teams be more efficient and effective as they perform work, often in challenging circumstances. With real time data flowing from phone, tablet, smart glass, and computer directly to operational dashboards and enterprise systems there has never been greater insight into what’s happening on your front line.
  • Reduce service resolution time
  • Bring innovation to customers faster
  • Reinforce essential training
  • Onboard new technicians faster
  • Scale the ability of your experts to support your front line technicians
  • Increase customer satisfaction
  • Track data, improve transparency, increase communication and collaboration

EMPOWER YOUR FRONT LINE TECHNICIANS

Try Atheer Today

Drop us a note and we’ll hook you up with your very own instance of Atheer.

USE CASE

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