Last Updated: May 24, 2018
What personal information do we collect from the people that visit our blog, website or app?
When using our website you may be asked to enter your name, location, job role, company, email address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you subscribe to a newsletter, download an ebook or whitepaper, request a demo, respond to a survey, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you sign up for our when you subscribe to a newsletter, download an ebook or whitepaper, request a demo, respond to a survey, fill out a form or enter information on our site, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website in order to better serve you.
To administer a contest, promotion, survey or other site feature.
To send periodic emails regarding your order or other products and services.
To follow up with you after correspondence (live chat, email or phone inquiries)
In accordance with the new General Data Protection Regulation (GDPR) which takes effect on May 25th 2018 you can request deletion of all your information by emailing us at email@example.com
How do we protect your information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. We use regular Malware Scanning.
Do we use ‘cookies’?
Understand and save a user’s preferences for future visits.
Compile aggregate data about site traffic and site interactions to offer better site experiences in the future. We may also use trusted third-party services (such as hubspot.com) that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may link to content and articles on third-party websites or include or offer third-party products or services. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
You may opt out of the use of Google Analytics for Display Advertising (including disabling the DoubleClick Cookie for interest-based advertising, if applicable) and customize Good Display Network ads by visiting the Google Ads Settings page. Even though you may opt out of the use of such Google services, we may still use other third party services (including, without limitation, hubspot.com), to collect and/or analyze data.
In the future we may use remarketing with Google Analytics (including Universal Analytics) and/or Google Adwords (including Smart Pixel) (collectively, “Remarketing”) to advertise online including after you’ve visited our Site. Remarketing may be based on your interests, location and other information collected about you in compliance with Google’s Policy For Advertising Based On Interests And Location. In connection with Remarking and otherwise (i) We and our third party vendors, including, without limitation, Google, may show you ads on sites across the internet, and (ii) We and our third party vendors, including, without limitation, Google, use first party cookies (including, without limitation, the Google Analytics cookie) and third party cookies (including, without limitation, the DoubleClick cookie) to inform, optimize and serve you ads based on your past visits to our Site.
We and our third-party vendors, including Google, may also use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our Site. You may opt out of having your activity tracked by Google Analytics (for e.g. through cookies) by following the instructions contained in Section below entitled “Information about Unsubscribing and Opting Out”
California Online Privacy Protection Act
In accordance with CalOPPA, we agree to the following
Users can visit our site anonymously.
You can change or delete your personal information by emailing us at firstname.lastname@example.org
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking
The site is NOT for children 13 and under
Our site is not for children under age 13. By using the site, you represent that you are 13 years of age or older. If you are under 13, do not use the site or send any information about yourself to us. Consistent with the federal Children’s Online Privacy Protection Act (COPPA), we will never knowingly request or collect personally identifiable information from anyone under the age of 13 without requiring parental consent. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at email@example.com. We will delete personally identifiable information from a user within a reasonable period of time after learning that the user was under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur we will notify you via email within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
Not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
2350 Mission College Blvd.
Santa Clara, CA, 95054