Atheer powers manufacturers' service networks

When you need to expand customer reach and maximize revenue through service partners,  your service teams and channel support groups need a cost-effective way to manage them.

That’s where Atheer comes in.

TRUSTED BY THE WORLD'S LEADING EQUIPMENT MANUFACTURERS

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Remarkable customer experiences, delivered efficiently across your service network

Rising customer expectations, increasing equipment complexity, skill shortages, and the time it takes to onboard new service providers is creating a significant service expectation gap, especially when service is provided via dealers, distribution partners and installer networks.

Atheer is the solution for you if you are looking for greater standardization of work across your entire service network, improved visibility into actual work execution, increased service capacity, and ways to grow business and revenue.Let’s talk.

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MOBILE-FIRST

Increase service readiness

When service network teams need to be ready to deliver great service, you need to be ready for them. With Atheer’s mobile-first platform, you can enable your service network and engage them at scale.

speed service enablement
engage your service network
REAL-TIME

Improve on-site delivery performance

Actual work execution, and your installed base shouldn’t be untraceable. Atheer can help you connect and engage with service providers on-site in real-time, for the visibility and consistency that drives amazing service.

Need to expand your service network while ensuring customer satisfaction?

Be agile with Atheer.

DIGITAL

Standardize service delivery

Manual operations create bottlenecks, double-entry, and increase administrative costs. It slows you and your service partners down and keeps customers waiting. With Atheer, you eliminate paper with digital workflows that streamline service delivery.

digitize service workflows
resolve issues faster
COST-EFFECTIVE

Eliminate support calls & truck rolls

Supporting a large network of partners doesn’t have to be costly. Atheer’s platform includes remote assistance and self-service capabilities, so you resolve customer’s issues faster.

Are you serving more customers with less—control, visibility, information, and resources?

Do more with Atheer

ATHEER RESULTS

A proven approach to improving service performance across your extended service network

Leading equipment manufacturers rely on the Atheer Service Performance Platform TM to digitally transform their service operating models and deliver real business impact, fast.

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40%

Reduction in service

resolution time

settings

90%

Increase in service

efficiency

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25%

Reduction in new

technician onboarding

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30%

Increase in first

time fix rates

Looking to design and deploy exceptional services processes, at scale, to all your dealers, installers and service partners?

See the Atheer Service Performance PlatformTM in action today