Field Service Experts Share Challenges & Solutions

Download our complementary benchmark report: Common Field Service Performance Challenges & Solutions.

OEMs that rely on a hybrid workforce (ie. their own employees, third parties, and channel partners) for service delivery face a unique set of challenges that can impact their field service performance.

BlumbergWPCoverTo better understand these challenges, and to identify real world solutions, we partnered with Blumberg Advisory Group, Inc., a leading research & consulting firm for the Field Service & Reverse Logistics Industry, to create this comprehensive study.

Based off in depth interviews with over twenty field service executives and subject matter experts, this report shares hard insights in a variety of areas, including:

  • Coordinating channel partners
  • Ensuring consistent quality and customer satisfaction
  • Delivering dynamic and condition based services and more…

Download the report today.

“Manufacturers are facing increasingly complex and dynamic service challenges which require vision, leadership, and innovative solutions to overcome. We are thrilled to partner with Blumberg Advisor Group, Inc. to offer this collection of inside perspectives and hard won knowledge which we hope can benefit many companies and service professionals alike”.Gaurav Mehra, CEO, Atheer, Inc.

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A proven approach to improving service performance across your extended service network

Leading equipment manufacturers rely on the Atheer Service Performance App TM to digitally transform their service operating models and deliver real business impact, fast.

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Reduction in service
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Increase in
service efficiency
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Reduction in new
hire onboarding
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Increase in first time
fix rates