INDUSTRY

Automotive
industry solutions

Maximize revenue, reduce costs, drive efficiency, while improving customer satisfaction with industry solutions that help with your most pressing challenges across manufacturing and aftersales.

CHANGE OFFERS OPPORTUNITY

The automotive industry is in the midst of massive and transformative change

As the automotive industry grapples with the opportunities presented by EVs, accelerating competition, the pressures on margins created by the post-pandemic economy, and the shortages of key components caused by supply chain disruptions, it is also having to meet the challenge of skilled technician shortages in their aftersales operations.

BUILD ADAPTABILITY

So, how do you get ready for the change and transformation coming?

Guide technicians as they learn and adapt to new technology.

Scale your experts to support new products and technologies.

Onboard technicians faster and improve their work experience.

Digitize and augment key business processes to drive improved efficiency.

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Volkswagen achieves a repair efficiency
increase of up to 93 per cent

93%

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Porsche cuts repair time to resolution
by 40 per cent

40%

DIGITIZATION OF AFTER SALES OPERATIONS

Atheer helps manufacturers and their dealers

transform the aftersales experience

The Atheer Front Line Worker Platform enables the digitization of dealer technician support, quality monitoring, warranty parts checks, optimization of warranty/recall management processes, new vehicle inspections, audits, training, and ultimately the customer service experience.

INSTRUCTIONS IN ACTION

Smart technical information bulletins and other work instructions

Smart technical information bulletins, recall checklists, and all types of visual work instructions can be authored and edited without coding, so that all technicians get the most useful and relevant instructions for the work they need to do. In the flow of work.

 

Learn more about Atheer’s work assistance

SEE AND GUIDE

See what your
dealer teams see

Atheer’s AR-enabled AiR Sessions let you securely deliver expertise to anywhere in the world, even where bandwidth is limited, on the devices your dealer’s technicians prefer to use.

Multi-party calling, scheduling, information sharing, recording, and the playback of sessions all included. You can even annotate on live video and still images.

Learn more about Atheer’s remote assistance

STREAMLINE WARRANTY PROCESSING

Speed warranty diagnosis and adjudication

Digitize your warranty parts check and clearing processes using Atheer AiRForms. Seamlessly capture claim evidence and supporting media for more effective adjudication and processing. Adjudicators can easily jump into Atheer’s video AiRSessions to diagnose complex issues and speed settlement.

IMPROVEMENT IN THE FLOW OF WORK

Empower your manufacturing
teams to do their best work

Rapidly digitize and augment your manufacturing procedures, inspections, checklists, and audits with Atheer’s no code platform.

Deploy your digital procedures to your front line manufacturing teams with one click – across all the devices they use.

Get real time insights as work is performed across your manufacturing lines allowing for the continuous improvement of your most important operations.

Take a look at Atheer’s manufacturing operations capabilities

TRUSTED BY THE LEADERS

Helping the world’s leading enterprises reimagine front line work

Volkswagen Commercial Vehicles UK is rolling out Atheer across its Van Centre network

When Volkswagen Commercial Vehicles UK rolled out its Atheer-based platform for technicians across its Van Centre network to help speed up complex repair work with, results showed a repair efficiency increase of up to 93 per cent. It ensures that every service technician can get the digital help they need – at the exact moment they need it.

93%

VW’s repair efficiency skyrocketed by 93%, saving customers the equivalent to one year of downtime.

LEARN ABOUT OUR WORK IN AUTOMOTIVE

Try Atheer Today

Drop us a note and we’ll hook you up with your very own instance of Atheer.